Profile & bank 8

• How do I add or change my bank account?
• How do I change my email address?
• How do I change my mobile number?
• How do I add a nominee?
• What are the documents required to change nationality?

View all 8

Login & security 33

• How do I freeze or unfreeze my trading account?
• How do I reset or unlock my password?
• How do I set up TOTP for app login?
• What is the Kill Switch and how do I use it?
• How do I sign in with a QR code?

View all 33

Authorisations (DDPI) 3

• Why does Rupeezy ask for a DDPI (alternative to POA) for the demat account?
• How do I activate DDPI (POA) for my demat account?
• Why did NSDL send me an SMS and email about blocking my securities for pay-in?

Complaints 7

• How do I create a ticket or raise a complaint at Rupeezy?
• How do I check the status of my complaint?
• Can I create a ticket after my Rupeezy account is closed?
• Can I create a ticket without logging in to my Rupeezy account?
• How do I attach files while responding to a ticket?

View all 7

Close account 2

• How do I close my Rupeezy Demat and Trading account?
• How do I close my Global Trading Account?