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How do I find and accept my IPO mandate on my UPI app?

Modified on: Mon, 26 Oct, 2026 at 1:24 PM Print

Your IPO mandate request doesn't show up inside the Rupeezy app — it's a UPI collect request that lands in whichever UPI app you used to apply (Google Pay, PhonePe, ICICI iMobile, BHIM, and so on). Open that app, find the pending request and approve it with your UPI PIN before the bidding window closes, or your bid won't go through.

This is the "approve the mandate in your UPI app" step of applying for an IPO. The screens below are from Google Pay, but every UPI app follows the same pattern: open the app, find your pending autopay or mandate requests, and authorize the IPO request with your UPI PIN. Menu names and layout differ slightly between apps, but the steps are the same.

How do I accept my IPO mandate on Google Pay?

Opening Google Pay, tapping the You tab, then Autopay, and the Autopay screen with its Live, Pending and Completed tabs

1. Open Google Pay and tap You. It's the tab on the bottom right, next to Home and Money.

2. Scroll down and tap Autopay. This opens a screen with three tabs: Live, Pending and Completed.

3. Switch to the Pending tab. Your IPO mandate request appears here, named after the exchange reference number and the IPO company (for example, "NSE 1785914325 / ardeeindustrieslimited…"), with the amount blocked and an Action required tag.

A pending IPO mandate in Google Pay's Autopay Pending tab — NSE reference number, company name, amount, an Action required tag and an authorize-within countdown

4. Tap the request and authorize it with your UPI PIN. Do this before the countdown shown on the card (for example, "Authorize within 52 hrs 10 min") runs out.

Once you've authorized it, the request moves to the Live tab and shows Awaiting withdrawal until your bank actually debits the blocked amount.

The authorized IPO mandate in Google Pay's Autopay Live tab, showing Awaiting withdrawal

Things to keep in mind

  • The mandate can arrive with a delay. If nothing shows up in your UPI app right after applying, give it some time before assuming something's wrong — see Why is there a delay in receiving my IPO mandate on my UPI app?
  • Authorize before the countdown ends. Missing the window means the mandate — and your bid — fails, even if your application on Rupeezy itself went through.
  • Double-check the reference number if you've applied more than once (for example, after cancelling and re-applying) — accepting a mandate tied to the wrong application can leave the wrong bid funded.
  • If Rupeezy's own status still looks stuck after you've approved the mandate in your UPI app, that's usually just a sync delay — see Why is the IPO mandate status not updated on Rupeezy?
  • Once your mandate is approved, the amount stays blocked, so the debit on allotment almost never fails — see Why did my UPI mandate fail even though my IPO was allotted?