If your mutual fund order failed after money was debited, the money comes back to the bank account you paid from — usually within 5 working days. Who sends it back depends on where the transaction stopped.
Who refunds my money, and when?
- The UPI payment failed — your bank reverses it automatically: by the next day if the money never reached the receiver, and within 5 days if the payment went through but wasn't confirmed.
- The payment reached the clearing corporation but the order was rejected — ICCL (now BSE Clearing Limited) refunds it to your bank account within 5 working days of your order date, or of the day your payment was confirmed if that was later.
For each case in detail, see What is Rupeezy's refund policy for mutual fund transactions?
What if I still haven't received it?
If a failed UPI payment hasn't come back, reach out to your bank for assistance. For a rejected order, raise a ticket with Rupeezy Support with your order ID and we'll follow it up with ICCL.