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Knowledge base
Funds
Fund Transfer
3
How do I add funds to my account ?
Can I transfer funds from bank accounts that are not linked to my Rupeezy account?
Transferred funds are not updated
Fund Withdrawal
7
How do I withdraw funds ?
How much time does it take to process a withdrawal request?
Why have I received a lower amount of payout than what I requested?
When can I withdraw my funds if I sell my shares or close my positions today?
Why does my withdrawable balance not match with the balance available to trade?
See all 7 articles
Trading
Software
4
What different softwares are available ?
How to log in web Based trading software?
How to download the Mobile app for NSE+MCX?
How to download the Mobile app for NSE?
Orders
13
GTT orders
Iceberg order and its applications
Intraweek (T+5) Product
Order splitting
Reduce margin
See all 13 articles
Charges
9
What are the AMC charges for Demat?
How much are delivery charges?
What's the brokerage for Intra Day trades?
What's the brokerage for Options trades?
What's the brokerage for commodities ?
See all 9 articles
Login - Reset Password
3
How to reset and unlock password for software?
How to set up TOTP for your Rupeezy app Log-In?
Sign in with QR code
Application Features
10
How to enable Multi Layout chart
How to Freeze/Unfreeze trading account
Kill Switch
Floating position
Futures Chain
See all 10 articles
Option Greeks
6
How are Option Greeks Calculated?
Which model is used for Greeks Calculations?
Why is there a single IV for Call and Put options ?
Why is there a difference between NSE's IV and Rupeezy's IV ?
How to check Options Greeks & Strategies on Rupeezy?
See all 6 articles
Options Strategy
2
How to create options strategies with Strategy Builder
How to create Options Strategies in TV Terminal
Positions
1
What is ‘Analyse Position’ Feature & How to Use the Feature ?
Vortex : API Trading
1
How to Register For Trading API through Vortex ?
Account Opening
Online Process
6
How do I open a paperless account?
How long does it take to open an account with Rupeezy?
What all documents are required for paperless account opening with Rupeezy?
Can an NRI / NRO resident open an account ?
How do I know if my trading account is opened with Rupeezy?
See all 6 articles
Offline Account Opening
0
Charges
0
Getting Started
2
Can I call and trade
Is there a minimum balance required in my Rupeezy trading account?
Your Account
Contact Details
2
How do I change my mobile number ?
How do I change my email address?
Bank Account
1
How do I change my Bank Account Number ?
MTF - Pay Later
5
How to activate Margin Trading Facility (MTF)/ Pay Later?
What is the rate of interest in ‘Pay Later’?
Is BTST allowed in MTF-Pay Later?
What is the process of pledging my shares under MTF-Pay Later?
Pay Later (Margin Trading Facility - MTF)
POA - DDPI
2
Why does Rupeezy ask for a DDPI (alternative to POA) for the demat account?
How to activate DDPI (POA) for Your Demat Account ?
Raise Complaint
2
How to raise a complaint ?
How to know the status of my complaint ?
News and Events
1
Preparing for volatile market days
Dock
Portfolio
4
How to change mobile number or email id?
How to add a new bank account in Trading and Demat account?
How to add a nominee in Rupeezy?
How to access my back office (DOCK) ?
Reports
5
Where can I view and download my P&L (Profit & Loss) statement?
Where can I get my contract note in Rupeezy?
How to download tax P&L Reports?
Where can I download my ledger report?
How do i access my ledgers and contract notes ?
Holdings
1
How to pledge shares to get margin (collateral margin)?
Other Features
4
Rupeezy Refer and Earn
How to close Rupeezy Demat and Trading account?
Rupeezy COINS FAQs
What is REFER & EARN 2.0 Programme ?
Funds Statements
0
Investeezy
Mutual Fund FAQs
17
What are mutual funds and how do they work?
What are ELSS Plans?
What are Debt Funds?
What are Liquid Funds?
What are Equity Funds?
See all 17 articles
SIP
7
How are automatic monthly installments processed for payment?
How to start a SIP on Investeezy?
How to modify SIP date or amount?
How to cancel an ongoing SIP?
Why has my SIP installment been deducted from the bank, but it is not reflecting on my dashboard or investment portfolio?
See all 7 articles
Transactions
3
How to start investing in Investeezy?
My amount got debited but the transaction shows as failed. When will I get the refund?
Why did I receive less money than the amount I withdrew or redeemed from my account/investment?
Your Account
1
Can I update the Saving account for redemption of Mutual funds Unit?
MF Lab FAQs
15
What is MF Lab on Investeezy, and how does it work?
How can I create a virtual basket in MF Lab?
What historical performance metrics does the MF Lab provide?
How does the MF Lab assess risk in my asset basket?
Can I see how diversified my asset basket is?
See all 15 articles
Authorised Person (AP)
Registration
1
How to register as an Authorised Person (AP) with Rupeezy ?