Why are push notifications not being received on Rupeezy web and mobile?

Rupeezy push notifications usually go missing because a permission or setting on your phone or browser is blocking them, not because Rupeezy stopped sending them. Check the notification permission first, both in your phone's or browser's settings and inside the Rupeezy app.

How do I fix missing notifications on the Rupeezy mobile app?

Check the OS-level notification permission — this is the most common cause. If it's off, Rupeezy can still send the notification, but your phone won't show it.

  • Android: Settings → Apps → Rupeezy → Notifications → make sure All Rupeezy notifications is turned on.
  • iOS: Settings → Notifications → Rupeezy → turn on Allow Notifications.

Android per-app notification settings for Rupeezy, with "All Rupeezy notifications" and "Allow notification dot" turned on

Check Do Not Disturb — if it's on, notifications may be silenced or hidden depending on your phone's settings.

Check your phone's battery/background restrictions. Some Android makers (Xiaomi, OnePlus, Oppo, Vivo, and others) restrict background activity for apps to save battery, which can delay or block notifications. Look for a battery or background-activity setting for Rupeezy and set it to unrestricted.

Check which device you're logged in on. A push notification is sent to the device where you're currently logged in to the Rupeezy app — if you've logged in on a new phone, the old one won't get it.

How do I fix missing notifications on Rupeezy web?

Check the browser's site permission — click the lock/info icon next to the address bar for flow.rupeezy.in, open Notifications, and make sure it's set to Allow.

Check your OS-level notification setting for the browser — Windows and macOS also let you turn notifications off per-app (including your browser), separately from the site permission above.

How do I choose which notifications I get?

Inside the app, go to Account → Manage Notifications to choose which categories you receive: Portfolio Updates, News & Market Updates, Educational Updates, Promotional & Offers Updates, Stock Recommendations Updates, and IPO Updates.

Rupeezy app Manage Notifications screen with toggles for Portfolio, News & Market, Educational, Promotional & Offers, Stock Recommendations, and IPO Updates

This screen only controls those informational categories — it doesn't control alert-triggered or order-update notifications, so turning a category off here won't explain a missed alert or order notification. Those follow the OS/browser permission checks above.

Things to keep in mind