There are two different reasons this happens: if your allotment confirmation names CDSL, the shares were credited to a different demat account, since your Rupeezy demat is always with NSDL. If the confirmation does name NSDL, the shares can still take until the next trading day to appear in your Rupeezy Holdings, because Rupeezy syncs holdings from the depository rather than showing the credit the instant it happens.
Why does my confirmation name CDSL if I applied through Rupeezy?
Your Rupeezy demat account is always held with NSDL — never CDSL. If your allotment confirmation names CDSL, the shares were credited to a different demat account, not the one linked to Rupeezy. This usually happens when the IPO was applied for using a UPI ID or PAN tied to a different broker or demat account elsewhere, so the allotment lands there instead of on Rupeezy.
Check the demat account number on your confirmation: an NSDL account number starts with "IN" followed by digits, while a CDSL account number is a 16-digit number with no prefix. If yours is the 16-digit CDSL form, the shares are sitting in that other account — check the app or website tied to it, not Rupeezy.
Why do my NSDL shares take time to show up on Rupeezy?
If your confirmation does name NSDL, the shares are in the right place — Rupeezy just hasn't synced them to your Holdings screen yet. Rupeezy pulls your holdings from NSDL on a periodic sync rather than reading the depository in real time, so a credit can take until the next trading day to appear, even though it already happened at the depository.
You can check whether your application was actually allotted under IPOs > Applied on the Rupeezy app — see "How to check the IPO bid and allotment status?" for what each stage means.
Things to keep in mind
- A CDSL confirmation means a different demat account, not a Rupeezy display delay — checking Rupeezy again won't make those shares appear here.
- Give an NSDL-confirmed credit until the next trading day before assuming something's wrong.
- If it's been longer than a trading day and your NSDL-confirmed shares still aren't visible, raise a ticket with the Rupeezy team.